Shipping policy

Thank you for shopping at AmericaSaddle.com. Below is our shipping policy to help you understand how and when your order will arrive.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
If we are experiencing a high volume of orders, shipments may be delayed. We will notify you via email of any significant delays.

2. Shipping Rates & Delivery Estimates

United States

Standard Shipping: 1-10 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day

Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

We ship to select countries outside the U.S.
Delivery times vary by destination (typically 7–21 business days).
International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

3. Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with tracking information once your order has shipped.
Please allow up to 48 hours for the tracking information to update.

4. Shipping Carriers

We use trusted shipping providers such as:

USPS
UPS
FedEx
DHL (for international shipments)

Carrier is selected based on shipping location and service chosen at checkout.

5. Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 3 days of delivery with photos and order details.
For lost packages, please first check with your carrier. If unresolved, contact us and we’ll help investigate.

6. Address Accuracy

Please ensure all shipping information is correct before placing your order. We are not responsible for delayed or lost shipments due to incorrect or incomplete addresses.